Terms and Conditions

About us

Utopia (yourmoveabroad.com) is a website that connects people looking for specific products and services in countries other than their own, with professional service providers in the desired country. When users submit a request to a service provider on our website, those details are delivered to the appointed service provider for that particular service and country. Utopia does not charge individual consumers (users) for this service. We are paid by the product/service professionals. Utopia does not broker transactions between consumer and service provider. The terms of any agreement between our participating service providers are not endorsed, recommended or otherwise known to Utopia. We do not provide financial or other advice in relation to the products or services offered, nor do we provide a recommendation or endorsement.

Summary

We set out below the important points for you to note when using our website. These summary points are not part of our Terms and Conditions and are for reference only. Before using our website, we recommend that you read all of our Terms and Conditions to ensure that you are happy with them. We suggest that you print a copy of these Terms and Conditions and keep them in a safe place for future reference.

You must only use the ‘yourmoveabroad.com’ website for your personal use or, if a business user, for legitimate business purposes.

You must provide accurate and complete information when using this website so that our partners can provide accurate information to you. If you input incomplete or incorrect information whilst using this website any contract or agreement you enter into with a provider will be on the basis of that information.

All information data and copyright material contained on this website must not be reproduced or used without our consent.

We provide a referral service and where you enter into a separate agreement or with a product or service provider, you should check their terms and conditions to ensure that you are comfortable with them.

1. General

1.1 These Terms and Conditions apply to your use of this website.

1.2 By using this website you agree to these Terms and Conditions. If you do not wish to be bound by these Terms and Conditions you should not use this website.

1.3 We may change these Terms and Conditions from time to time. We will give you notice of any changes by posting those changes on our website. We will not vary any terms and conditions which you previously agreed whilst using this website. However, any amended Terms and Conditions will apply to your use of this website from the date they are posted and if you do not agree with the amended Terms and Conditions, you are entitled to stop using this website at that time.

2. Definitions

2.1 “you” and “your” means the person who proposes to use or is using this website.

2.2 “Utopia”, “yourmoveabroad.com”, “we”, “us” or “our” is a trading name of PASTURES NEW, Escularoun, 22 rue de Sabadio, 31440 Eup, France, Siren    840 977 052, and any other person or business to whom we may legally transfer our rights under these Terms and Conditions. You are entitled to stop using this website if we transfer our rights under these Terms and Conditions to a third party.

2.3 “website” means a site on the world wide web located at www.yourmoveabroad.com

2.4 “product or service provider” or “partner” means the manufacturer, supplier, distributor or provider of any service or product listed on this website or made available via this website.

3. Use of this website

3.1 By using this website you agree that:

3.1.1 You will not do anything that affects the integrity or security of this website or causes or may cause harm, damage or unreasonable inconvenience to other users of this website or us; and

3.1.2 You will not gather, extract, download, reproduce and/or display or advertise on any other website, other online or off-line service or otherwise, any material on or from this website, including but not limited to information relating to any prices quoted to you, whether that information has been gained by the use of spiders, data mining, trawling or other ‘screen scraping’ software or system used to extract data.

3.2 If you breach any of the clauses set out at 3.1 above, we may take such action as we deem appropriate, including denying you access to this website, bringing legal proceedings against you and disclosing such information to appropriate legal and/or regulatory bodies.

3.3 By submitting your details via a contact form on this website you agree that your name and email address will be added to our marketing communications email database. We will periodically send you free hints, tips and special offers to your email address designed to assist in your move abroad. If you do not wish to receive these emails you can unsubscribe via the link in the confirmation email you receive when you submit your details via the website.

You can also ask us to stop sending you marketing messages at any time by following the opt-out or unsubscribe links on any marketing message sent to you or by emailing info@yourmoveabroad.com at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product or service experience or other transactions.

4. Your obligations

4.1 You must only use the ‘yourmoveabroad.com’ website for your personal use or, if a business user, for legitimate business purposes.

4.2 It is your responsibility to ensure that all information you supply to us or enter onto this website is complete and accurate, so please double-check your information before submitting it.

4.3 You will need to provide specific details in order for any product or service providers to contact you and provide you with accurate information in relation to your product or service required. These details are designed to ensure that we and all relevant product or service providers have all of the information necessary to provide you with accurate, appropriate and timely information relating to the products and/or services in which you are interested.

4.4 If you are purchasing or using a product or service provider’s website directly you should also read their terms and conditions. The product or service provider’s terms and conditions will cover any transaction or agreement between you and the product or service provider, whereas these Terms and Conditions agreed with us relate only to your use of this website.

5. Our Service

5.1 We provide a service that connects people looking for specific products and services in countries other than their own with professional service providers in the desired country. There is no charge for this service.

5.2 We do not provide financial, investment or other advice in relation to the product or service compared, nor do we provide a recommendation or endorsement of product or service providers.

5.3 The information you give us is used by the product or service provider to formulate a quote for their services. Therefore, it is important that you double-check all information to ensure that it is complete and accurate. We seek to ensure that we accurately pass on the information you have provided to the product or service provider.

5.4 These Terms and Conditions and our correspondence with you will be communicated in the English language.

6. Validity of quotations

6.1 We do not control the price, length of offers, or special conditions relating quotes you receive from the product or service providers listed on this website. These are set by product or service providers. Product and service providers’ prices, rates and offer times are updated and amended on a regular basis and are subject to change.

6.2 In order to purchase any of the products or services described on our website you must liaise with the product or service provider. For some products or services you may need to or choose to complete your transaction over the telephone. The product and contact details of the product or service provider are listed on their website(s).

7. Responsibility for content

7.1 We are responsible for statements of fact made to you by us and protecting your data in accordance with data protection legislation.

7.2 We will use our best endeavours to provide you with a quality service and virus free website. However, we are not responsible for computer viruses or other computer related problems you suffer as a result of using this website, which are beyond our reasonable control. We recommend that you use your own appropriate virus checking software.

7.3 We are not responsible for any commentary, opinions, ratings or other postings on this website by third parties.

7.4 Product or service providers and third party websites are responsible for failings or errors on their websites and may have a separate duty of care to you.

7.5 You may be entitled to rights separate to these Terms and Conditions under you country’s consumer law or other legislation.

7.6 We do not prevent or exclude our responsibility to you for death or personal injury resulting from our negligence.

8. Intellectual property

8.1 All information, data and copyright material contained on this website, including any trade marks (whether officially registered or unregistered), trade names, brands, logos and devices belong to us or to people whom we have given ownership or permission to use such information data and/or copyright material. You must not use such information or copyright material unless you have written permission from us or the owner to do so.

8.2 You may download or copy the content and other downloadable items displayed on this website for personal non business use only, (i.e. to assist with a purchasing decision), provided that you are not otherwise breaching these Terms and Conditions.

9. Privacy policy

9.1 We will comply with all applicable data protection legislation from time to time in force in respect of the personal data we collect from you. Additionally we will observe the terms of our Privacy Policy.

9.2 If you decide to purchase or make further queries about a product or service through this website the information you have provided may be passed to such providers to allow them to deal with your request. Those product or service providers will be subject to their own terms and conditions and each product or service provider may have a different privacy policy from ours.

10. Third Party Websites

10.1 This website may contain links to websites operated by third parties. Some of those websites may carry our branding and are therefore only accessible by our customers. The operation and content of those websites are determined by those third parties and will be governed by separate terms and conditions. We do not accept responsibility or liability for the content of any third party website, as this is outside of our control.

10.2 Links are provided for convenience only and inclusion of any links should not be taken to imply endorsement in any way of the site to which it links.

10.3 You may wish to take the following steps when purchasing a product or service from a third party website:

10.3.1 Read and ensure that you understand the terms and conditions of their website and terms and conditions of any product or service you might be agreeing with them;

10.3.2 Clarify and/or check your understanding of relevant terms and conditions by seeking independent advice, for example if the proposed transaction is of significant financial value to you or your insurance criteria is particularly unique or high risk.

11. Termination

11.1 We may issue a warning, temporarily suspend, permanently suspend or terminate your right to use this website if you:

11.1.1 Substantially breach any of these Terms and conditions;

11.1.2 Infringe or violate or attempt to infringe or violate any rights of any other user(s) of this website and/or third parties in connection with this website; or

11.1.3 If you are using this website to commit or attempt to commit a criminal offence.

12. Enforceability

12.1 If any provision of these Terms and Conditions are held by a competent authority to be invalid or unenforceable, the remaining provisions of these Terms and Conditions will not be affected and will remain valid.

12.2 These Terms and Conditions will only apply as between us and you. Unless as otherwise stated in these Terms and Conditions no other person may benefit or rely upon these Terms and Conditions.

13. Complaints Procedure

Service standards

We aim to provide a high level service to all our customers but occasionally things can go wrong. When this happens we will do everything we can to put things right and assist you.

What to do if you have a complaint?

If you have a complaint about our service, please contact us.

By email: Please email us at info@yourmoveabroad.com and we will attempt to respond to your complaint by close of business the following working day. If we are unable to resolve your complaint, we will try and agree the next steps with you.

Please include your name and address, a contact telephone number and details of why you are unhappy. This will help us to respond to you as quickly as possible. If we do not have enough information to investigate your complaint we will try and contact you to ask for further details.

If your complaint is regarding a product or service that you have purchased via this website then you can complain directly to the relevant product or service provider responsible for supplying the product or service about which you wish to complain. If you wish to raise a formal dispute you can do so through the European Commission’s Online Dispute Resolution procedure. This procedure will help you to access the appropriate dispute resolution body.

We cannot answer complaints on behalf of a product or service provider or accept responsibility for any such complaints. We recommend that you visit the website of the product or service provider and follow their complaints procedure if you wish to make a complaint against them.